All Articles by Heather Robson

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Member Update – A Huge Missed Opportunity

There’s a missed opportunity that so many businesses need help with. Discover what it is, why it’s important, and how you can practice to hone this skill.

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Member Update – Surprise Your Connections

When you take a little extra time to surprise and delight your connections, you make yourself likable and memorable. And those two things can lead to more good things.

Member Update – Policing Your Time

One of the ideas from AWAI’s recent Bootcamp event is that serious writers are serious about policing their time. But what does it mean to be serious about policing your time, and how do you achieve that goal?

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Give Your “Empathy Muscles” a Workout

Empathy is how we connect with people. And, connections are what drives us. Use the exercises you find here to strengthen and develop your empathy muscles.

Member Update: Disappointment

Sometimes you think something is going to work out… and then it doesn’t. When you’re building a business, disappointments happen. Trying to avoid them can be a big mistake.

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Member Update: Dwell a While

If you want to really get to know an audience, you have to spend some time with them. Find where they’re at, and dwell a while…